Sue's Treatment Story · LIVINGSTON, WEST LOTHIAN
Sue's
Story
Aesthetic Restoration · Ongoing
“From the moment I walked through the door, sat down in the chair and met her, I was at ease.”
“
I felt so low and my confidence was at rock bottom, even to the extent that I hated my hubby looking at me.
Sue · Aesthetic Restoration Patient
Setting the Scene
Many years ago, I began treatment with a fully qualified aesthetic practitioner who I thought would really look after me. After an initial consultation, a plan was put in place for fillers on the lines around the top lip and deeper ones coming down from the nose area. I attended this practitioner for a number of years and was happy to start with but a friend eventually mentioned she thought my top lip looked very puffy, and I didn’t really see what she meant.
Out of the blue, just before my next arranged appointment, I received a phone call to say the practice had been sold to another practitioner. Then, during a beauty treatment, my therapist mentioned she thought I had migration on my top lip causing a “monkey” effect and that I should get it checked out. She mentioned a really great aesthetic practitioner that she actually went to herself.
I went to the new practitioner first. At the consultation he agreed there was a problem, but said he thought I would need surgery. I was horrified. I left the appointment in such a state and the thought of going through to Glasgow for an operation was extremely scary. I called my beauty therapist, we had a chat, and she gave me Stephanie’s number.
The Fear
“By this time I was scared stiff and wary of trusting anyone else.”
The Relief
“From the moment I sat down in the chair and met her, I was at ease.”
Stepping Back to Go Forward
A Long Journey, Done Properly
I explained everything to Stephanie, and arrived at my appointment nervously clutching a full copy of all my previous treatment records. She looked through everything, examined the problem, and agreed there was severe migration and overfilling but I was not going to need surgery.
She was absolutely amazing. She explained everything that would need to be done, how long the process would take, and what to expect after each stage. It was a very daunting decision, but I totally trusted her even though she had a completely different way of working to what I was used to. This was not going to be an overnight solution, but we started the long journey together that night.
When the filler was dissolved, even before I’d left the clinic, Stephanie showed me how my lips looked. I was horrified at how bad things had become — how someone I had trusted had allowed me to reach that stage. I felt so low. My confidence was at rock bottom, even to the extent that I hated my husband looking at me.
Two weeks later I was back to start the carefully planned, slow journey of rebuilding a natural shape. Stephanie was always reassuring me at every stage. On one occasion I sent her a photo of some extensive bruising, not realising she was on holiday abroad at the time but she called me straight away, asked me to contact her the next day, and was ready to refer me to a colleague for a check-up if needed. That tells you everything about the level of care she provides.
Along the way Stephanie suggested a few more small tweaks, and I have been absolutely blown away with the results. The old me was back. My confidence was back. I could hold my head up and feel great about myself. From the very first appointment I knew I was in safe hands and she will never do any treatment just for the sake of it, and that is why I trust her completely.
Sue’s Results
Before & After
Before
After
Aesthetic Restoration
Does This Sound Like You?
If you’ve had treatment elsewhere and something doesn’t feel right, you’re not alone. Whether it’s a result you’re unhappy with, a practitioner you no longer trust, or a feeling that things have quietly gone wrong over time, we take the time to understand your full history, assess honestly, and create a plan that’s right for you. No pressure, no conveyor belt. Just careful, considered care from a team who genuinely puts your wellbeing first.
Treatment Concerns
Unhappy with results from a previous practitioner
Concerned about filler migration or uneven results
Nervous about trusting someone new
Looking for a long-term practitioner, not a one-off appointment
Ready to start again, done properly
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Livingston Village
Livingston EH54 7AF
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